Our app automatically notifies your customers when a product is back in stock, eliminating one of the most time-consuming and manual customer service functions. Increase productivity and customer satisfaction simultaneously!
Inventory levels are programmatically checked every six hours (hourly with premium plan) and customers are notified via email when their desired product is back in stock.
Edit color, content, fonts and more in the email that will go out to each customer when the product they are waiting on is available.
See which products are the most popular among customers, giving your valuable inventory insight to aid product ordering and inventory management.
All data can be exported to a .csv format for easy data analysis and manipulation.
View customer and product metrics online from any device simply by logging into your BigCommerce store and accessing the InStockNotify dashboard.
style="line-height:1.5;"See when, and how many, notifications have been sent, along with when the customer has read it.
Your main control center for the InStockNotify app. At a glance, see how many active, inactive, and expiring registrations your store has. Additionally, see how many emails have been sent in the past 90 days along with a graph of such activity for the past 15 days.
Customize how your app will handle sending emails, inventory levels, options for pre-selling products, and what happens when a product is deleted. You may also turn on a vacation hold for a sending emails.
See when your product inventory status was last checked, how many products were queried and how many emails were sent. You can also manually trigger an immediate inventory check here.
As a snapshot on your Dashboard, see which products are being signed up for most by your customers. Use this valuable information to to maximize your inventory, streamline internal ordering and drive customer conversions.
The 15 day free trial has no limitations, many stores have customers signing up within minutes.
When a product is out of stock, a box is displayed on that page for customers to enter their email address. Above the box is a message letting the customer know they will be notified when that item is back in stock. Wording, placement, color, text and font style are editable to ensure it matches the look and feel of your site.
Customer and product information, including options such as size or color where needed, are collected and sent to the InStockNotify servers.
Inventory levels for each product a customer is waiting for is checked every six hours (hourly for premium plan). An inventory check can also be triggered manually at any time in between automatic inventory checks from within the app.
Your customer will receive an email when their requested product is available. The wording, fonts and colors of this email are customizable.
A comprehensive dashboard keeps track of the number of active, pending and expiring customer registrations, as well as the number of emails sent in the past 90 days. Additionally, the top products customers are waiting for and the most recent requests are displayed.
Can I purchase one license and use it in multiple accounts?
A separate license is needed for each production account. We do not charge for testing or development accounts.
The 15 day free trial has no limitations, many stores have customers signing up within minutes.
Check out our support portal for even more FAQ's or click the Ask Question button.
